RadhaSwami Education Institute(RSEI)
ISO 9001:2015 Certified Institute
Promoted By. Radhaswami Education & Charitable Trust
(Reg.Guj/3851/PMS-F/3820/PMS)

Cancellation & Refund Policy

 

1. Refund Eligibility:

    • Students are eligible for a full refund within 14 days of the purchase date, provided they have not completed more than 50% of the course content.
    • Refund requests outside of this timeframe will not be considered.

2. How to Request a Refund:

    • To request a refund, please contact us using one of the following methods:
    • The refund request must include:
      • Proof of purchase (e.g., receipt or order number)
      • A brief reason for the refund request
      • Confirmation that no more than 50% of the course content has been completed

3. Refund Processing Time:

    • Once a valid refund request is received, we will process the refund within 10 working days.
    • The refund will be credited back to the original payment method used for the purchase within 10-14 business days.

4. Non-Refundable Items:

    • Course bundles, promotional offers, or special discounts are non-refundable.
    • Digital downloads, certificates, or any other content that has already been accessed or downloaded are also non-refundable.

5. Exceptions:

    • If the course is unavailable, faulty, or significantly different from what was advertised, a full refund will be provided regardless of the timeframe or course progress.

7. Payment Plan Customers:

    • For students who purchased the course through a payment plan, refunds will apply only to payments made up to the point of the refund request. Any future installments will be canceled.